Privacy Policy.

Introduction

SendBaba ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing and delivery platform.

Information we collect

Information you provide

• Account info: name, email, company name, phone number, billing details
• Contact lists: email addresses and data of contacts you upload
• Email content: the content of emails you create and send
• Payment info: processed via Paystack and similar PCI-compliant providers

Automatically collected

• Device information (IP, browser, OS)
• Usage data (pages visited, features used)
• Email analytics (open rates, click rates, bounces)
• Log data (access times, error logs, API usage)

How we use your information

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Providing customer support and responding to inquiries
• Analyzing usage patterns to improve our platform
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations

Data sharing

We may share your information with third-party service providers who perform services on our behalf — cloud hosting, payment processing, analytics. We do not sell your data.SendBaba does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data security

• Encryption: TLS 1.3 in transit, AES-256 at rest
• Access controls: strict role-based access to data
• Infrastructure: SOC 2 Type II compliant data centers
• Monitoring: 24/7 security monitoring

Your rights

You have the right to access, correct, delete, or export your data at any time. Contact us at privacy@sendbaba.com.

Contact

Questions about this policy? Email privacy@sendbaba.com.